Privacy Policy for Packit Jacket

Last Updated: 2024-11-25
1. Introduction This Privacy Policy explains how we ("we," "us," or "our") collect, use, share, and protect the personal information of our customers and website visitors. By using our services, you agree to the terms outlined in this policy.
2. Data Collection We collect personal data that you voluntarily provide when using our website or making a purchase, including:
Contact Information: Name, email address, mailing address, and phone number.
Payment Information: Credit card or other payment information (processed securely via third-party payment processors).
Usage Information: IP address, browser type, device information, and browsing patterns collected through cookies and similar technologies.
3. Purpose of Data Collection We use your personal information for:
Order Processing and Fulfillment: To manage and fulfill orders, process payments, and deliver products.
Customer Support: To respond to inquiries and provide assistance.
Marketing Communications: To send newsletters, promotional offers, or updates (only if consent is provided).
Analytics and Improvements: To analyze website performance and improve user experience.
4. Legal Basis for Data Processing (GDPR) If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
Consent: When you have given explicit consent to use your data for a specific purpose.
Contractual Obligation: To fulfill a contract, such as processing your order.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interest: To improve our services and prevent fraud.
5. Your Rights (GDPR and CCPA) You have certain rights regarding your personal data:
Access: You can request a copy of the data we hold about you.
Rectification: You can ask us to correct inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data.
Restriction: You can ask us to restrict how we use your data.
Data Portability: You can request to receive your data in a structured format.
Opt-Out (CCPA): You have the right to opt-out of the sale of your personal data.
Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise these rights, please contact us using the form on this website.
6. Data Sharing and Disclosure We do not sell, rent, or trade your personal data. We may share your information with:
Service Providers: Third parties who help us operate our business, such as payment processors and shipping companies.
Legal Requirements: If required by law or to protect our rights.
7. Data Security We implement reasonable security measures to protect your data from unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure. You use our services at your own risk.
8. **Data Retention **We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Cookies and Tracking We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
10. International Transfers Your data may be transferred and processed in a country with different data protection laws. We will ensure appropriate safeguards are in place.
11. Children's Privacy Our services are not directed at children under 13 (or under 16 in the EEA), and we do not knowingly collect personal data from children.
12. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact Us If you have questions about this policy or your personal data, please contact us using the form on our website.